Frequently Asked Questions
Getting Started
Your step-by-step guide to setting up shop on Maison Source.
Product Guidelines
What you can sell and how to list your products effectively.
Orders & Fulfilment
How to accept, process, and ship orders with ease
Payments
Manage your payouts securely.
Returns & Cancellations
Policies for returns and cancellations.
Account & Support
Manage your profile, update products, or get in touch with our support team.
Getting Started
How to join Maison Source, get verified, and access exclusive trade pricing.
Account & Support
Keep your profile up to date and get help whenever you need it.
Shipping & Delivery
What to expect with shipping, lead times, and tracking orders.
Payments
Trade-friendly payment options and how to keep your records organised.
Ordering
From cart to checkout: everything you need to place the perfect order.
Returns & Issues
How to handle returns, damages, or order problems quickly.