Payments

FAQ

How do payments work on Maison Source?

When you place an order, your payment is authorised but held securely until the supplier confirms delivery of the product. This ensures fairness for both buyers and suppliers.

What payment methods are accepted?

Most suppliers accept major credit/debit cards and bank transfers. Options are shown during checkout.

When is my card charged?

Your card is only charged after the supplier has confirmed successful delivery of your order.

What happens if my order isn’t delivered?

Payments are only released to suppliers after delivery is confirmed. If there is an issue, funds remain on hold while we investigate.